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How not to lose candidates in Telegram

Telegram is convenient for candidates but inconvenient for tracking: dozens of chats, personal ones mixed with work, and «let's talk tomorrow at 3 pm» is easy to scroll past.

Separate work chats from personal ones

Create a «Candidates» folder in Telegram and add every new chat with a candidate there. Work conversations no longer drown among personal ones.

With many candidates, split folders by vacancy or stage: «New», «Test task», «Interview».

A card after the first message

What loses candidates most often is a postponed «I'll add it later». Create the card right after the first message: name, Telegram, vacancy. Fill in the rest as you go.

Attach a CV sent in the chat to the card right away — in the chat the file quickly drops out of sight.

Agreements go to the calendar, not to memory

Agreed on a call or an interview — create an event with the time and the link right away. A reminder 15–30 minutes before saves more candidates than any script.

Rescheduled — move the event and tell the candidate the new date.

Update the stage after every step

The candidate passed pre-screening, sent the test task, agreed on a date — change the stage in the card. Then anyone on the team sees where the person is, without asking «what's going on with him».

Handing a candidate to a colleague

Vacation, sick leave, vacancies redistributed — a candidate shouldn't hang. Hand them over together with the card: the owner changes, the history and notes stay.

When you can't keep up by hand

With 30–100 active chats, keeping cards by hand eats hours. This is where automation helps: a tool that reads chats with candidates and updates the cards itself, while the recruiter only checks.

How it works in HR CRM

In HR CRM the AI agent reads your Telegram chats with candidates: it creates a card from the first message, attaches the CV, moves the candidate through stages and puts agreed interviews into the calendar. The agent never writes to candidates on its own, and the owner can be changed in the card in one click.

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